Our Community Solved It
What is the power of the Adhoc.Support advocacy community? THE COMMUNITY!
That’s what the Adhoc.Support community is good at! One complaint, instead of one case, one complainant, another complainant, then a third complainant and finally hundreds of complainants. Suddenly, the manufacturer is in trouble. While you’ve just filed a product quality complaint online using our community’s dedicated form, we then process it, link it to other cases, analyse it and see what we can achieve together, collectively! …
Adhoc.Support advocacy community
The Adhoc.Support community is responding quickly with its number of preventive product tests, its meaningful steps towards quality, and its own local and international online complaint reporting platform. Across Europe, this background provides real-time supportive expertise and a coordinated solution and response! …
What is Adhoc.Support and why was it created?
The Adhoc.Support Advocacy Community aims to solve this problem by helping individuals to find the best possible solution for their interests using the power of the community, by using the results of individual experiences in the form of complaints to help community members make the best decision before they make a purchase, and by using customer feedback to help suppliers and manufacturers improve the quality of products and services….
Our whole life is an Adhoc.Support!
The power of our community is that we can use the focal point to achieve manufacturer responsibility: as borders disappear, the combined number of complaints, up to several thousand, can highlight the deliberate negligence of some manufacturers. It is hoped that manufacturers will recognise the usefulness of the Adhoc.Support advocacy community and its analysis, guidelines and complaint alerts. …
Handling a complaint is a conflict
Over the years, tens of thousands of mobile phones have had typical faults. The manufacturer had denied the fault despite dozens of complaints from customers in different reseller shops in different countries. The complaints were made several months after the purchase, but the manufacturer simply turned a blind eye to the technical defects of the products. Then the Internet overcame geographical borders and the mass complaint was made: the multi backed down in court. …